Your account is tied to the sign-up method you chose when you first created your account: phone number or email address. If you failed to login with phone number, you may have signed up using your email address. In which case, try logging in with your email address instead. Similarly, if you failed to login with your email address, try logging in with your phone number.
If that does not work, please submit your issue here. Provide screenshot or a screen recording of the error message, and detailed information about how you encountered the error, so that we address your issue as soon as possible!